This article, written around 2000, is available on the TechWhirl website.
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In this section
How to
“Use cases” and “user scenarios” explained
Alternatives to the paragraph
An example of substantive editing
Audience and document analysis
Checkadding
Choosing and using help topics
Deciding what needs to be done
Developing a Departmental Style Guide
Editing an index
Editing for an international audience
Editing glossaries
Editing illustrations
Editing online materials
Editing procedures and instructions
Editing reports and proposals
Editing single-sourced projects
Editing tables
Editing tables of data
Editing tips
Editing Web sites
Gender-neutral technical writing
Hints for developing a table of contents
Parts of a typical statistical table
Planning an online help project
Sample editing checklist
Stressing what is important in a sentence
Terminology and spelling for Web-related concepts
Use of hyphens
Using style sheets
What’s wrong with this procedure – answers
What’s wrong with this procedure?
Words in several varieties of English
Working electronically