Tag: Conferences

Engaging readers in documentation

At the AODC 2010 conference, Sarah Maddox, who works for Atlassian, an agile development environment, spoke on engaging readers in the documentation and the concept of documentation as an emotional experience. Sarah explained the advantages to both the customers and the company of involving readers (users) and discussed some of the techniques that Atlassian has …

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AODC 2010

The 13th Australasian Online Documentation and Content Conference (AODC 2010) was held in Darwin, Australia’s Northern Territory, 12-14 May. I found the conference both highly informative (all of the sessions interested me) and a lot of fun; thus it was well worth the cost. Some highlights for me included the talks on structured content and …

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